REFUND POLICY

Last Updated: August 2026

Please read this policy carefully before making any purchase.

By placing an order, you agree to all terms below.

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ALL SALES ARE FINAL

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Due to the digital nature of our products, ALL SALES ARE FINAL.

We DO NOT offer refunds once an order has been delivered.

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NO MONEY REFUNDS

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We DO NOT issue refunds for any reason, including but not limited to:

• Accidental purchases

• Buying the wrong product

• Change of mind

• Compatibility issues

• Regional restrictions

• Failure to read the product description

• User mistakes

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WARRANTY PERIOD

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Eligible products may receive a replacement if they are proven to be non-functional.

Warranty periods are:

• NFA Accounts → 30 Days Warranty

• FA Accounts → 15 Days Warranty

The warranty begins immediately after the order has been successfully delivered.

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WARRANTY REQUIREMENTS

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To request a replacement, you MUST provide:

• Invoice ID

• Order information

• Clear screenshot or video proof

• Any additional information requested by our support team

Failure to provide valid proof will result in your warranty claim being denied.

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FA ACCOUNT VIDEO REQUIREMENT

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ALL FA (Full Access) account warranty claims REQUIRE a single, continuous, unedited video.

The recording MUST clearly show, in one uninterrupted video:

• The product page before purchase

• The complete purchase process

• The invoice/order confirmation

• The first login attempt

• The exact error or issue encountered

The video MUST NOT contain:

• Cuts

• Pauses

• Edits

• Fast-forwarding

• Multiple clips

• Any modifications

NO CONTINUOUS VIDEO = NO REPLACEMENT.

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WARRANTY DOES NOT COVER

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The warranty is automatically VOID if:

• Email is changed

• Password is changed

• Recovery information is modified

• Two-Factor Authentication (2FA) is enabled by the customer

• The account is shared with other users

• The account is abused or misused

• The customer violates our Terms of Service

• The required proof is not provided

• For FA accounts, the required continuous video is not provided

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REPLACEMENT POLICY

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Every warranty request is reviewed manually.

If a claim is approved, Bronko Market may provide ONE of the following:

• A replacement account

• Store Credit

• A Discount Coupon of equal value

The method of compensation is determined solely by Bronko Market.

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NO CASH REFUNDS

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We NEVER send money back to customers.

Approved warranty claims will ONLY receive:

• Replacement Account

• Store Credit

• Discount Coupon

NO EXCEPTIONS.

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FRAUD & ABUSE

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The following actions will immediately void your warranty and result in a permanent blacklist:

• Fake screenshots or videos

• Edited or manipulated evidence

• Chargebacks or payment disputes

• False warranty claims

• Attempting to scam or abuse our replacement system

• Any fraudulent activity

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FINAL DECISION

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Bronko Market reserves the right to make the final decision regarding every warranty, replacement request, store credit, or coupon.

All decisions made by Bronko Market are FINAL.

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FINAL AGREEMENT

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By purchasing from Bronko Market, you acknowledge that you have read, understood, and agreed to this Refund Policy in its entirety.

If you do not agree with these terms, DO NOT PURCHASE.